News and opinion

Working full-time for Openreach and volunteering as a special constable, read how Ami fits it all in and the impact the coronavirus has had.

A lightning strike left a couple cut off on Coll, a remote Scottish Island. An engineer has been nicknamed Openreach’s Bear Grylls after camping out on a remote island to keep remote customers connected during lockdown.

Highest-risk premises, like care homes and hospitals, are being kept connected by engineers who volunteer to attend these appointments.

A Motherwell engineer is hanging up his helmet after nearly half a century. He tells us how much things have changed in that time.

Trainee engineers see the world from new heights as one of our training centres celebrates its first birthday.

Many of our people, such as Simoné, are classed as key workers by the Government. Simoné, who works as a night shift fibre engineer, shares what her working life is like since COVID-19.

Andrew, an operations manager, talks about how conspiracy theories peddled on social media are adversely impacting his people.

In our series looking at days in the lives of key workers - we spoke with Robert in Scotland, one of our engineers who responded to an arson attack in Glasgow.

Many of our people are classed as #keyworkers by the Government. We have interviewed some of them to find out what their working life is like now. The first in this new blog series features Jamie, a Senior Engineering Area Manager.

Over the last few years we’ve put a lot of effort into improving our business. We’ve upped our investment in skills, training facilities and hiring, all to make sure that we can build the best possible network, with the highest quality service, to everyone across the UK.