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Fibre First 
Fibre for home 
Fibre for business 
Fibre for developers 
Community Fibre Partnerships 
Providing new network 
Locating our network 
Altering our network 
Place an order 
Questions about fibre availability 
Damage, health and safety 
Developers 
Crimes and scams 
When to contact us 
Obtaining wayleaves 
Our leadership and governance 
Our performance 
Who we are 
Our history Are you making the most of your broadband?
- Health
How we're protecting people during Coronavirus
Our priority is to keep people connected. While there's a high Coronavirus alert in place there are special measures we all need to take to keep each other safe.
- Fibre first
3.2 million more to get Full Fibre broadband
Ultra-reliable, gigabit ready Full Fibre broadband will be available to another 3.2 million homes and businesses in the hardest to reach rural and urban parts of the UK by the mid 2020's.
Connecting you to your network
Our engineers work in every community, every day – because we believe everyone deserves fast and reliable broadband.
Fibre first
With Fibre to the Premises broadband, pure fibre optic cables connect you straight to the exchange. Better performance, impressive speeds and reliability.
You’re connected
More than 28.6 million homes and businesses can order speeds of up to 80Mbps over our network.
Connecting you to our network
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It's Openreach, not BT Openreach
For the last two years, we’ve removed thousands of BT logos from our vehicles, uniforms and buildings, and we’ve brought the new independent Openreach brand to life.Read more » -
Scotland should prioritise investment in the digital economy
Does Scotland need to focus on the digital economy to stimulate recovery from Coronavirus? We’ve called on the Scottish Government to prioritise investment in the digital economy in our response to the Scottish Government’s Advisory Group on Economic Recovery.Read more » -
Salisbury – the mother of invention
Salisbury became the first fully fibred, ultrafast city for Openreach in record-breaking time – read how innovation made it possible.Read more »
Our performance
28.6m
Homes and businesses that can get fibre broadband speeds of over 30Mbps across our network.
6.311m
Homes and businesses we can supply with ultrafast fibre broadband.
15.7m
Homes and businesses are connected to our fibre network.
We’re here to help
When to get in touch
Broadband not working? Please contact the company that sends your bill. Unhappy with Openreach work? Contact us.
Report damage or safety problems
If you’ve noticed damaged Openreach equipment (like a street cabinet) or a safety issue, let us know.
New-build phone or broadband problems
Having trouble with broadband or phone in your new-build home? Here are some things you can try.
