Fibre First 
Fibre for home 
Fibre for business 
Fibre for developers 
Community Fibre Partnerships 
Providing new network 
Locating our network 
Altering our network 
Place an order 
Questions about fibre availability 
Damage, health and safety 
Developers 
Crimes and scams 
When to contact us 
Obtaining wayleaves 
Our leadership and governance 
Our performance 
Who we are 
Our history Are you making the most of your broadband?
Get faster fibre today
- Help and support
Coronavirus update
Coronavirus poses a bunch of challenges for the UK – and we want to play our part in limiting the impact on society, the economy and our employees. Click below to read more.
Connecting you to your network
Our engineers work in every community, every day – because we believe everyone deserves fast and reliable broadband.
Fibre first
With Fibre to the Premises broadband, pure fibre optic cables connect you straight to the exchange. Better performance, impressive speeds and reliability.
You’re connected
More than 28.4 million homes and businesses can order speeds of up to 80Mbps over our network.
Connecting you to our network
-
Women in Engineering – a pioneer’s view
Meet a true pioneer. Suzanne tells us what it was really like for women in engineering #backintheday to celebrate International Women in Engineering day 2020 #INWED20Read more » -
Salisbury – the mother of invention
Salisbury became the first fully fibred, ultrafast city for Openreach in record-breaking time – read how innovation made it possible.Read more » -
Full Fibre Broadband is going to turbocharge the economy - here's how
Experts at the Centre for Economics and Business Research have studied the link between Full Fibre connectivity and the nation’s future prosperity.Read more »
Our performance
28.4m
Homes and businesses that can get fibre broadband speeds of over 30Mbps across our network.
5.389m
Homes and businesses we can supply with ultrafast fibre broadband.
14.6m
Homes and businesses are connected to our fibre network.
We’re here to help
When to get in touch
Broadband not working? Please contact the company that sends your bill. Unhappy with Openreach work? Contact us.
Report damage or safety problems
If you’ve noticed damaged Openreach equipment (like a street cabinet) or a safety issue, let us know.
New-build phone or broadband problems
Having trouble with broadband or phone in your new-build home? Here are some things you can try.
