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Coronavirus update

Coronavirus poses a bunch of challenges for the UK – and we want to play our part in limiting the impact on society, the economy and our employees. Click below to read more.

Connecting you to your network

Our engineers work in every community, every day – because we believe everyone deserves fast and reliable broadband.

Fibre first

With Fibre to the Premises broadband, pure fibre optic cables connect you straight to the exchange. Better performance, impressive speeds and reliability.

You’re connected

More than 28.4 million homes and businesses can order speeds of up to 80Mbps over our network.

Connecting you to our network

Women in Engineering – a pioneer’s view
- Engineer role
- News
Meet a true pioneer. Suzanne tells us what it was really like for women in engineering #backintheday to celebrate International Women in Engineering day 2020 #INWED20
Read more »
Salisbury – the mother of invention
- Salisbury
- Fibre first
- News
Salisbury became the first fully fibred, ultrafast city for Openreach in record-breaking time – read how innovation made it possible.
Read more »
Full Fibre Broadband is going to turbocharge the economy - here's how
- News
- Fibre
- Fibre first
- Broadband
Experts at the Centre for Economics and Business Research have studied the link between Full Fibre connectivity and the nation’s future prosperity.
Read more »

Our performance

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28.4m

Homes and businesses that can get fibre broadband speeds of over 30Mbps across our network.

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5.389m

Homes and businesses we can supply with ultrafast fibre broadband.

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14.6m

Homes and businesses are connected to our fibre network.

We’re here to help

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When to get in touch

Broadband not working? Please contact the company that sends your bill. Unhappy with Openreach work? Contact us.

Report damage or safety problems

If you’ve noticed damaged Openreach equipment (like a street cabinet) or a safety issue, let us know.

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New-build phone or broadband problems

Having trouble with broadband or phone in your new-build home? Here are some things you can try.