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Who we are 
Our history Are you making the most of your broadband?
Get faster fibre today
Full Fibre turbocharging the UK
- Fibre first
The UK's fibre future is within reach
Read our Blueprint for a Full Fibre future and the Cebr’s research report to learn more about our commitment to delivering great connectivity to communities across the UK.
Connecting you to your network
Our engineers work in every community, every day – because we believe everyone deserves fast and reliable broadband.
Fibre first
With Fibre to the Premises broadband, pure fibre optic cables connect you straight to the exchange. Better performance, impressive speeds and reliability.
You’re connected
More than 28.3 million homes and businesses can order speeds of up to 80Mbps over our network.
Connecting you to our network
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Rural communities joining the race for better broadband
A large proportion of our new Full Fibre network is already in rural areas and we want to go much further. We’re widening out our build programme to include 250,000 homes and businesses in more than 200 rural locations.Read more » -
Full Fibre broadband could help cut your carbon footprint – here's how
Full Fibre - gigabit - broadband is not just faster, more reliable and future-proof, it can also help you be more energy efficient.Read more » -
Five ways we're tackling the digital divide
As the country’s leading digital infrastructure provider, we’re determined to help the Government deliver faster, more reliable broadband to as many rural communities as possible.Read more »
Our performance
28.3m
Homes and businesses that can get fibre broadband speeds of over 30Mbps across our network.
4.8m
Homes and businesses we can supply with ultrafast fibre broadband.
13.9m
Homes and businesses are connected to our fibre network.
We’re here to help
When to get in touch
Broadband not working? Please contact the company that sends your bill. Unhappy with Openreach work? Contact us.
Report damage or safety problems
If you’ve noticed damaged Openreach equipment (like a street cabinet) or a safety issue, let us know.
New-build phone or broadband problems
Having trouble with broadband or phone in your new-build home? Here are some things you can try.
