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Ultrafast Full Fibre 
Fibre First 
Fibre for home 
Fibre for business 
Fibre for developers 
Community Fibre Partnerships 
Retiring the copper network 
Industry 
Providing new network 
Locating our network 
Place an order 
Questions about fibre availability 
Damage, health and safety 
Developers 
Crimes and scams 
When to contact us 
Obtaining wayleaves 
Our leadership and governance 
Our performance 
Who we are 
How we're protecting people during Coronavirus
Our priority is to keep people connected. While there's a high Coronavirus alert in place there are special measures we all need to take to keep each other safe.
Bucking the trend with 5,000 new jobs
Openreach has announced the creation of more than 5,000 new UK-based engineering jobs, to be filled during 2021.
Connecting you to your network
Our engineers work in every community, every day – because we believe everyone deserves fast and reliable broadband.
Ultrafast Full Fibre Broadband
We’re rolling out our Ultrafast Full Fibre broadband across the country. It’s our most revolutionary and reliable broadband network – the next generation of internet.
We're building Ultrafast...fast
We're connecting over 20 million homes and businesses to Ultrafast Full Fibre this decade, one every 14 seconds.
Connecting you to our network
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Bucking the trend with 5,000 new jobs
Openreach has announced the creation of more than 5,000 new UK-based engineering jobs to be filled during 2021.Read more on Bucking the trend with 5,000 new jobs » -
Openreach supports Service With Respect
Openreach is backing the ICS's national Service With Respect campaign to ensure our engineers and other service workers get the respect they deserve.Read more on Openreach supports Service With Respect » -
It's Openreach, not BT Openreach
For the last two years, we’ve removed thousands of BT logos from our vehicles, uniforms and buildings, and we’ve brought the new independent Openreach brand to life.Read more on It's Openreach, not BT Openreach »
Our performance
28.6m
Homes and businesses that can get fibre broadband speeds of over 30Mbps across our network.
4.5m
Homes and businesses we can supply with ultrafast Full Fibre broadband.
15.7m
Homes and businesses are connected to our fibre network.
We’re here to help
When to get in touch
Broadband not working? Please contact the company that sends your bill. Unhappy with Openreach work? Contact us.
Report damage or safety problems
If you’ve noticed damaged Openreach equipment (like a street cabinet) or a safety issue, let us know.
New-build phone or broadband problems
Having trouble with broadband or phone in your new-build home? Here are some things you can try.
