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Our history Are you making the most of your broadband?
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- Help and support
Covid-19/Coronavirus update
COVID-19 poses a bunch of challenges for the UK – and we want to play our part in limiting the impact on society, the economy and our employees. Click below to read more.
Connecting you to your network
Our engineers work in every community, every day – because we believe everyone deserves fast and reliable broadband.
Fibre first
With Fibre to the Premises broadband, pure fibre optic cables connect you straight to the exchange. Better performance, impressive speeds and reliability.
You’re connected
More than 28.3 million homes and businesses can order speeds of up to 80Mbps over our network.
Connecting you to our network
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We've placed 15th in The Sunday Times list of '25 best big companies to work for'
Over the last few years we’ve put a lot of effort into improving our business. We’ve upped our investment in skills, training facilities and hiring, all to make sure that we can build the best possible network, with the highest quality service, to everyone across the UK.Read more » -
Rural communities joining the race for better broadband
A large proportion of our new Full Fibre network is already in rural areas and we want to go much further. We’re widening out our build programme to include 250,000 homes and businesses in more than 200 rural locations.Read more » -
Full Fibre broadband could help cut your carbon footprint – here's how
Full Fibre - gigabit - broadband is not just faster, more reliable and future-proof, it can also help you be more energy efficient.Read more »
Our performance
28.3m
Homes and businesses that can get fibre broadband speeds of over 30Mbps across our network.
4.8m
Homes and businesses we can supply with ultrafast fibre broadband.
13.9m
Homes and businesses are connected to our fibre network.
We’re here to help
When to get in touch
Broadband not working? Please contact the company that sends your bill. Unhappy with Openreach work? Contact us.
Report damage or safety problems
If you’ve noticed damaged Openreach equipment (like a street cabinet) or a safety issue, let us know.
New-build phone or broadband problems
Having trouble with broadband or phone in your new-build home? Here are some things you can try.
