We're building Ultrafast Full Fibre broadband across the UK

It's 10x faster, 5x more reliable, and ready for anything

Find out about Ultrafast and the speeds you could get

Enter your postcode to get faster fibre today

Download the Openreach 2021-2022 Annual Review

Our Annual Report 2021/22

The year 2021-2022 was quite a year for Openreach. Not only did we focus on building our ultrafast Full Fibre network to over 50,000 premises a week, we drove customer satisfaction to an all time high.

Read our annual review to find out more about our achievements and our aims and plans for the future.

Download the Openreach 2021-2022 Annual Review

Ultrafast Full Fibre Broadband - it's ready for anything

Our fastest and most reliable connection yet. With download speeds up to 1Gbps it's up to 10 times faster than the average home broadband connection.

Find out more about Ultrafast Full Fibre Broadband

The UK's telephone network is changing

We're upgrading the UK to digital phone lines and will be retiring the analogue phone network at the end of 2025. This means that landline voice calls will be transmitted in the same way your broadband works.

Find out what the digital upgrade means for you

Who we are and what we do

Let's take a look at who we are, what we do, and what we don't do

We're network builders

We build and maintain the UK’s largest broadband network. This includes managing the copper phone line network and rolling out cutting-edge full fibre broadband to 25 million homes and businesses across the country by 2026 - that's one every 10.4 seconds.

Discover Openreach and what we do

We supply network services

When it comes to broadband (as well as TV and phone packages), there’s the network that carries the data and then there’s the broadband and TV bundles that you order for your home. We supply network services to more than 650 service providers, for example Sky, BT, Vodafone, and TalkTalk, who use them to bring broadband packages to you.

We install and repair the network

Because we supply the network, we’re in charge of installing and repairing the network, on behalf of the service providers. We’ll build the physical connections that bring broadband into your home, while your service provider will supply the broadband package.

We’re not a service provider

We don’t supply the packages that allow you to use broadband, watch TV, or make phone calls. If you have an issue with your broadband service, you’ll need to contact your service provider. If there’s a problem with the network – for example physical damage to the cabinet or a telegraph pole – then you should contact us.