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Fibre First 
Fibre for home 
Fibre for business 
Fibre for developers 
Community Fibre Partnerships 
Retiring the copper network 
Industry 
Providing new network 
Locating our network 
Place an order 
Questions about fibre availability 
Damage, health and safety 
Developers 
Crimes and scams 
When to contact us 
Obtaining wayleaves 
Our leadership and governance 
Our performance 
Who we are 
- Health
How we're protecting people during Coronavirus
Our priority is to keep people connected. While there's a high Coronavirus alert in place there are special measures we all need to take to keep each other safe.
- Jobseekers
Bucking the trend with 5,000 new jobs
Openreach has announced the creation of more than 5,000 new UK-based engineering jobs, to be filled during 2021.
Connecting you to your network
Our engineers work in every community, every day – because we believe everyone deserves fast and reliable broadband.
Fibre first
With Fibre to the Premises broadband, pure fibre optic cables connect you straight to the exchange. Better performance, impressive speeds and reliability.
You’re connected
More than 28.6 million homes and businesses can order speeds of up to 80Mbps over our network.
Connecting you to our network
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The UK Digital Upgrade event
We'll all have digital lines by the end of 2025. Watch the event to find out what this means for you at home and in business.Read more » -
It's Openreach, not BT Openreach
For the last two years, we’ve removed thousands of BT logos from our vehicles, uniforms and buildings, and we’ve brought the new independent Openreach brand to life.Read more » -
Over three million more homes and businesses to get Full Fibre broadband
Over three million more homes and businesses in the hardest to reach parts of the country to get ultra-reliable, gigabit-ready Full Fibre broadband by the mid-2020's.Read more »
Our performance
28.6m
Homes and businesses that can get fibre broadband speeds of over 30Mbps across our network.
6.311m
Homes and businesses we can supply with ultrafast fibre broadband.
15.7m
Homes and businesses are connected to our fibre network.
We’re here to help
When to get in touch
Broadband not working? Please contact the company that sends your bill. Unhappy with Openreach work? Contact us.
Report damage or safety problems
If you’ve noticed damaged Openreach equipment (like a street cabinet) or a safety issue, let us know.
New-build phone or broadband problems
Having trouble with broadband or phone in your new-build home? Here are some things you can try.
