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Ultrafast Full Fibre 
Where and when we're building 
Fibre First 
Fibre for home 
Fibre for business 
Community Fibre Partnerships 
Retiring the copper network 
Industry 
Questions about fibre availability 
Damage, health and safety 
Crimes and scams 
Developers 
Obtaining wayleaves 
When to contact us 
Our leadership and governance 
Our performance 
Who we are We're rolling out
Ultrafast Full Fibre Broadband across the UK
Pinpointing damage with What3words
Our network connects people. So when it gets damaged we need to be able to find the problem and repair it quickly. With a network that spans the UK this can be a challenge as most of our equipment doesn't have an address. This is where What3words is helping us to help you.
Be ready for anything with Ultrafast Full Fibre broadband
The next generation of internet. Surf, shop, play, teach, talk, work and watch to your heart's content without skipping a beat or slowing down.
Upgrading to digital phone lines
Copper wires and analogue signals have served our nation for over a century. We're upgrading everyone to digital phone lines by 2025. Don't get left behind, act now.
Connecting you to your network
Our engineers work in every community, every day – because we believe everyone deserves fast and reliable broadband.
Ultrafast Full Fibre Broadband
We’re rolling out our Ultrafast Full Fibre broadband across the country. It’s our most revolutionary and reliable broadband network – the next generation of internet.
We're building Ultrafast...fast
We're connecting 25 million homes and businesses to Ultrafast Full Fibre this decade, one every 14 seconds.
Our performance
28.6m
Homes and businesses that can get fibre broadband speeds of over 30Mbps across our network.
4.6m
Homes and businesses we can supply with ultrafast Full Fibre broadband.
15.7m
Homes and businesses are connected to our fibre network.
Connecting you to our network
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Five ways we're rising to the rural broadband challenge
At Openreach we know the importance of rural connectivity and how vital it is to many communities and businesses. Find out about the five ways we're rising to the challenge of delivering Fibre broadband to rural areas of the UK.Read more on Five ways we're rising to the rural broadband challenge » -
Openreach success at the Best Companies to Work for Awards
Openreach has placed 12th in the Best Companies to work for list. Find out what it's like to work for us and about our world class training.Read more on Openreach success at the Best Companies to Work for Awards » -
Ultrafast full fibre is changing how we work and live
The Centre for Economics and Business Research's new report for 2021, Ultrafast full fibre broadband: a platform for growth, confirms digital connectivity's crucial role in helping us through Coronavirus and in changing how we work and live for the better.Read more on Ultrafast full fibre is changing how we work and live »
We’re here to help
When to get in touch
Broadband not working? Please contact the company that sends your bill. Unhappy with Openreach work? Contact us.
Report damage or safety problems
If you’ve noticed damaged Openreach equipment (like a street cabinet) or a safety issue, let us know.
New-build phone or broadband problems
Having trouble with broadband or phone in your new-build home? Here are some things you can try.
