Fibre First 
Fibre for home 
Fibre for business 
Fibre for developers 
Community Fibre Partnerships 
Providing new network 
Locating our network 
Altering our network 
Place an order 
Questions about fibre availability 
Damage, health and safety 
Developers 
Crimes and scams 
When to get in touch with Openreach 
Obtaining wayleaves 
Our leadership and governance 
Our performance 
Who we are 
Our history Are you making the most of your broadband?
Get faster fibre today
Your future with broadband
- Fibre first
We build the network. You bring it to life.
Whether you’re streaming movies or running a business, we’re here to keep you connected.
Connecting you to your network
Our engineers work in every community, every day – because we believe everyone deserves fast and reliable broadband.
Fibre first
With Fibre to the Premises broadband, pure fibre optic cables connect you straight to the exchange. Better performance, impressive speeds and reliability.
You’re connected
More than 27 million homes and businesses can order speeds of up to 80Mbps over our network.
Connecting you to our network
-
We’ve reached 100,000 homes and businesses with our Community Fibre Partnership programme
The total number of homes and businesses who have chosen to upgrade their broadband under our co-funding scheme has reached 100,000.Read more » -
Goodbye old telephone network, hello new opportunities!
We’re modernising the way we deliver phone and broadband services across the UK - moving from existing analogue and copper technologies to faster, more reliable, fibre broadband.Read more » -
Future-proof broadband for a million more
We now intend to reach an extra one million premises within our original timeframe, meaning four million homes and businesses will have access to a full fibre to the premises (FTTP) service over our network by the end of March 2021.Read more »
Our performance
27.5m
Homes and businesses that can get fibre broadband speeds of over 30Mbps across our network.
3.2m
Homes and businesses we can supply with ultrafast fibre broadband.
12.2m
Homes and businesses are connected to our fibre network.
We’re here to help
Need to complain?
Broadband not working? Please contact the company that sends your bill. Unhappy with Openreach work? Contact us.
Report damage or safety problems
If you’ve noticed damaged Openreach equipment (like a street cabinet) or a safety issue, let us know.
New-build phone or broadband problems
Having trouble with broadband or phone in your new-build home? Here are some things you can try.
