Having trouble?

Find out how we can help

  • Help and support

Covid-19 putting safety first

COVID-19 poses a bunch of challenges for the UK – and we want to play our part in limiting the impact on society, the economy and our employees. Click below to read more.

Safety First

  • Crimes and scams

    Openreach takes scams, damage and crimes seriously. Find out how to tell us about scams, and who to contact if you see someone damaging or stealing our network.
    Find out more »
  • Damage, health and safety

    How to tell us if you see any problems with the Openreach network that could be dangerous to the general public, like damaged cables or telephone poles.
    Find out more »