Openreach trials service methods to support analogue network retirement
Trial measures will prompt customers to contact their service provider
Thousands across Whitley Bay missing out on faster broadband
Thousands across Torbay missing out on better broadband
More than 55,000 Torbay homes – around 70% - can now access ultrafast Full Fibre
Record broadband speeds for Suffolk music studio
It’s a hit! Openreach makes full fibre available to 100,000 local premises
Openreach Media Relations
Our press office handles requests from accredited journalists and media organisations. We don't have access to customer details or systems so we can't assist with individual customer enquiries.
If you're not a journalist, but you're experiencing an issue with your phone or broadband service, please speak to your service provider (the company you pay your bill to) as that'll be the fastest way to get it resolved. We can help more directly in some circumstances - for example if you want to know when we're upgrading your area or you want to report damage to our network - and there's more information about how to contact us.