Superfast Fibre Broadband, or Fibre to the Cabinet (FTTC), is the UK’s most common type of broadband. It uses fibre to connect our exchange with your local cabinet, and copper wires to connect the cabinet with your home. With download speeds of up to 80Mbps, it’s great for both binging box sets and working from home.
Not every Superfast connection is the same – there are things that can affect your speed, like your distance from the cabinet and the wiring and equipment in your home. But, with average download speeds of between 35-65 Mbps, and a top speed of 80 Mbps, Superfast can download a 4K movie in under 24 mins and 100 of your favourite songs in under 80 seconds.
Superfast uses a combination of fibre and copper, so it’s a big upgrade on Standard broadband. You can rely on Superfast to perform, even when you have more than one device connected at once.
With these upload speeds you can video call to your heart's content - without a glitch in sight.
Superfast can handle streaming, surfing, and video calling, so it’s great for watching your favourite movies and taking a meeting from the kitchen table. If you’re a serious gamer, love plugging into virtual reality, have a big family, or upload lots of videos, then it’s a good idea to see if you can get Ultrafast Full Fibre.
You can buy a traditional copper (PSTN) phone line with Superfast until September 2023 – after that we’ll only be offering a digital phone line option, ahead of the national switchover to digital phone lines in 2025. We recommend checking with your service provider about the phone line options they offer, as you may also be able to get Superfast without ordering a phone line service.
Our broadband network is ‘open’ - so you’re never tied down to one service provider. Over 650 service providers use our network, including Sky, BT, Vodafone, TalkTalk, Zen, and Plusnet, so you can always choose the broadband package that suits you best.
Depending on your current broadband and phone line service, you may need an engineer to visit your home for an installation. Once you’ve ordered a package with your chosen service provider, they’ll let you know whether this is necessary. Superfast is installed through your phone line, so if you’re switching service providers, they’ll usually just send you a new router - plug it in and you’re good to go.
Our most reliable connection that's ready for anything.
Perfect for serious gamers, virtual reality, big families, cloud storage, Youtube uploaders, 360 video and much much more.
That'll download a two hour 4K movie in under 2 minutes or your top 100 music tracks in under 7 seconds.
Our best copper broadband connection.
Perfect for gaming, 4K streaming and small families.
That'll download a two hour 4K movie in under 6 minutes or your top 100 music tracks in under 20 seconds.
Our most popular broadband - serving over 90% of the UK.
Perfect for streaming, video calling and home working.
That'll download a two hour 4K movie in under 24 minutes or your top 100 music tracks in under 80 seconds.
Our best broadband for hard to reach areas.
Perfect for email and basic web browsing.
That'll download a two hour 4K movie in 78 minutes or your top 100 music tracks in 4.5 minutes.
max 220Mbps upload speed
You'll be able to send that 2GB file in under 73 seconds.
A Digital Phone Line as standard
Get the latest phone line technology that plugs straight into your broadband, or choose no phone line at all.
Our most reliable connection
Ultrafast Full fibre runs a fibre optic cable straight from our exchange to your door, meaning it won't let you down - so no more buffering or drop outs.
You might also hear Ultrafast Full Fibre broadband called Fibre to the Premise (FTTP), or Fibre to the Home (FTTH)
max 50Mbps upload speed
You'll be able to send that 2GB file in under 5.5 minutes.
Digital, Analogue or no phone line
We'll be switching off the ability to buy a traditional (or PSTN) phone line in September 2023. You can also choose not to order a phone line with this service (called Single order GFast or SoGFast). We recommend taking a digital phone line that plugs straight into your broadband to make calls.
It's Superfast, but turbo-charged
GFast uses the same Fibre to the Cabinet (FTTC) technology as Superfast, but we turbo charge the connection between the cabinet and your property to give even higher speeds. Because of this, we can usually only offer GFast broadband to homes and businesses that are close to their exchange.
You might also hear GFast broadband called VDSL2 and sometimes Ultrafast broadband as it offer speeds over 300 Mbps
max 2Mbps upload speed
You'll be able to send that 2GB file in 13.5 minutes.
Digital, Analogue or no phone line
We'll be switching off the ability to buy a traditional (or PSTN) phone line in September 2023. You can also choose not to order a phone line with this service (called Single order Generic Ethernet Access or SoGEA). We recommend taking a digital phone line that plugs straight into your broadband to make calls.
Superfast broadband uses Fibre to the Cabinet (FTTC) technology
This means that we'll run a Fibre line from your exchange to your nearest cabinet. We then run broadband over the traditional copper wire from the cabinet to your home or business. This means that the further away from you are from your local cabinet, the slower your broadband speed is likely to be.
You might also hear Superfast broadband called Fibre to the Cabinet (FTTC), or VDSL.
max 1.4Mbps upload speed
You'll be able to send that 2GB file in 3.2 hours.
Analogue phone line
As part of our upgrade to phone lines across the UK, in 2022 we'll be launching the ability to take Standard broadband with a digital phone or no phone line at all with our Single Order Transitional Access Product (SoTAP).
Broadband over your phone line
We use the phone line from the exchange to your home or business to run broadband. The further you are from the exchange, the longer your phone line, which normally means a slower speed.
You might also hear Standard broadband called Asymmetric Digital Subscriber line (ADSL)
We explain how each different broadband type is delivered, and our build plans for Ultrafast Full Fibre broadband on our Fibre First pages.