Doing building work?

We can help with changing, moving or removing equipment

For business customers and home owners

If you're a business or home owner carrying out building work, you might come across our equipment or network. It's important you know how to work with this safely and without damaging it - otherwise it could cost you time and money. Tell us your plans and we'll help by moving our network out of your way or removing it.

If you want to move our network

If you need us to move our network to make way for your project, we can:

  • move overhead cables for building work
  • remove and relocate poles, manholes, joint boxes, green cabinets and underground ducts and overhead cables
  • provide underground cabling
  • change our infrastructure on a public highway.


How to contact us

Fill in this form to tell us more and we'll be in touch within three working days.

If you want to remove our network

First of all, tell us about the work you’ll be doing. We’ll work out what we need to do with our network and agree the best approach with you. This might involve removing our kit from public or private land then reinstalling it after your finish your project.


We can help by:

  • surveying and auditing Openreach equipment that’s affected by your project
  • recovering our copper and fibre cables before you start
  • protecting our kit in an area you’re working in
  • reinstating it after you’ve finished your project
  • removing ducting, cables, poles or underground boxes including manholes, overhead wires and green cabinets
  • removing internal wiring
  • answering questions, making appointments for engineers or surveyors to come to your site, and taking payments so we can get started.


How to contact us

Fill in this form to tell us more and we'll be in touch within three working days.

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