What is Standard Broadband?
Standard broadband, or ADSL, uses the copper phone line network to deliver your broadband connection. This means that almost everyone can get broadband service, even in the most hard-to-reach parts of the UK. The speed of standard broadband can vary, because, with copper wires, your broadband speed is affected by your distance from the cabinet. This means that the further you are from the cabinet, the more likely that your broadband speed will slow down.
What happens next?
Over 650 service providers use our network, and if you’re switching your Standard broadband from one to another, it should be a simple process. You probably won’t need an engineer visit, and you may not even need a new router. Check with your service provider when you place an order, and they’ll let you know. If you do need a new router, simply wait for it to arrive, plug it in, and you’ll be ready to go.
If you’re switching from a different network provider, you might need an engineer to visit your home. Ask your service provider and they’ll arrange an appointment, if you need one, when you place your order.