Installing Ultrafast Full Fibre
Full Fibre Installation – what to expect on the day
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Remember to make sure:
- If you rent your property that you have the landlord's permission for us to drill a small hole on the inside and outside of the building.
- A decision maker over the age of 18 is there throughout the whole appointment slot.
- If we’re coming to do any external work separately, that our engineer can get access to the outside of your property.
- You let your Service Provider know if there’s anything that could prevent us from connecting you on the appointed day.
FAQs
Need to change your appointment or have a question about your installation?
If the appointment slot you've been given doesn’t work for you, please contact your Service Provider to reschedule your appointment to a date and time that’s more suitable.
If you have additional questions about your Ultrafast Full Fibre installation please contact your Service Provider. They have all your details and will be able to help you resolve any issues you may have.