Help for property developers

Answers to common questions,

including how to contact us    

Help and support for developers

We made Full Fibre broadband available to more than four and a half million homes by the end of March 2021,and want to reach 25 million homes by December 2026, if conditions are right. To help us do that, we want to build fibre to new residential or mixed residential/commercial sites. If you’re a developer, these guides, handbooks and links will give you the information you need to help you with your project.

  • Fibre for developers

    Register your development with Openreach and let your buyers choose from more than 665 Communications Providers providing services over our network.
    Read more »

  • When things go wrong

    If you’re a property developer working with Openreach on a project and something goes wrong, we'll do our best to put it right. Find out how to contact us.
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  • Guides and handbooks

    Our downloadable guides and handbooks tell you everything you need to know about installing Openreach fibre and copper equipment at your new development.
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Further information

  • How to self-install Openreach equipment

    Watch our video for step-by-step instructions on how to install Openreach’s fibre to the premises (FTTP) equipment.
    Read more »

  • Obtaining wayleaves

    Find out what wayleaves are, who to contact if you need help with one and answers to questions if we have a wayleave agreement set up with you.
    Read more »

  • Registering your site

    Find out how to register your housing development with Openreach to get broadband infrastructure installed, including details and plans you need to give us.
    Read more »

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