Ask Openreach – we’ve got answers to your questions

We visit a whopping 25,000 homes and businesses every day. That means lots of conversations with customers, whether that’s with our engineers in homes or businesses, or online through Twitter and eChat.

So, if you’re wondering where’s best to put your router, or you’re worried about a scam call, we’ve got the answer.

We’ve spoken to our engineering and customer service teams to find out the most common questions they get asked on a regular basis. We then filmed some of our knowledge experts to give you the best possible answer.