Network alteration request

We'll use the information you provide to contact you and process your enquiry. Please don't provide any personal sensitive information.

Please also read our privacy policy which describes how we may use your personal information.

Tell us about the nature of the work?

How many overhead cables would you like us to relocate? *

Please tell us how many cables you would like us to relocate

To reinstate an overhead cable, we need a clear aerial path between our pole and your property for the new wire. Are there any obstacles such as tree's, scaffolding or buildings blocking the route? *

Please choose an option below

Is the cable copper or fibre? *

Please choose an option below

If the cable is fibre then there will be a yellow warning label on the pole that states 'CAUTION OVERHEAD FIBRE'

Are you looking to move the cable or cables for tree cutting? *

Please choose an option below

Can you give us any more information about what you are doing and why you need us to move our network? *

Please provide this information

Does this work affect any 3rd Parties? If so please provide details *

Please provide this information

Are there any safety of access issues on site? *

Please provide this information

Do you or your organisation have your own reference for this project, if so please provide it?

Tell us about you

First name: *

Please tell us your name.

Last name: *

Please tell us your name.

Your email: *

Please enter a valid email address e.g. you@youremail.com

Phone number: *

Please provide your phone number

Please give us the address where the work is taking place

Name and/or number of your building: *

Please provide the name or number of your building

Name of your sub-building:

Please enter a building number

Street name: *

Please provide the street name

Postal town: *

Please tell us which town you're in.

County:

Post code: *

Please enter a valid UK Post Code e.g. AB1 1XY

Please give us your billing address

Billing building name and/or number: *

Please the building name or number

Billing sub-building name:

Billing Street name: *

Please provide the billing street name

Billing town: *

Please provide the billing town

Billing county:

Billing post code: *

Please provide the billing post code

Would you like to capture alternative site contact details for our engineers to call directly? *

Yes - please provide the details for the alternative site contact below. No

Please answer this question

Alternative site contact first name:

Alternative site contact last name:

Alternative site contact email:

Alternative site contact phone number:

Please select the customer type that best describes you from the dropdown menu: *

Please choose an option from the drop down

If you are a organisation please add your organisation name: *

Please tell us your name.

Submission failed due to server error. Please try again later

Back to submit

Our Network

Broadband Types Explained

Where and when we're building

Ultrafast Full Fibre Broadband

GFast Fibre Broadband

Superfast Fibre Broadband

Awards and Accreditations

Modern slavery statement

Using this site

Cookies and Privacy

Follow us

Ultrafast Full Fibre Broadband

Broadband for Homes

Broadband for Business

Broadband for Developers

Broadband for Landlords

About Openreach

Awards and Accreditations

Modern Slavery Statement

Accessibility

Cookies and Privacy

Terms and Conditions

Sitemap

Ultrafast Full Fibre Broadband

Broadband for Homes

Broadband for Business

Broadband for Developers

Broadband for Landlords

About Openreach

Awards and Accreditations

Modern Slavery Statement

Accessibility

Cookies and Privacy

Terms and Conditions

Sitemap

Ultrafast Full Fibre Broadband

Broadband for Homes

Broadband for Business

Broadband for Developers

Broadband for Landlords

About Openreach

Awards and Accreditations

Modern Slavery Statement

Accessibility

Cookies and Privacy

Terms and Conditions

Sitemap

Network alteration request

Tell us about the nature of the work?

Tell us about you

Please give us the address where the work is taking place

Please give us your billing address

Submission failed due to server error. Please try again later

Select your cookie preferences

Manage your cookie preferences