Availability Checker Enquiry

Please only use this form if you've already used our availability checker to get information about broadband in your area and you think that the information provided isn't accurate or is incorrect.

If you've moved into a new build home and are having problems with your phone or broadband service please visit our broadband in new build homes page.

If you're having a problem with your broadband or phone, we won't be able to help you if you fill out this form. Please visit our Help and Support pages for more information.

If you’ve used our availability checker and can't see any results for your address this doesn't necessarily mean you won't be able to get fibre broadband. It's worth registering your interest with us, and we'll keep you informed on progress in your area, as we include more locations into our plans on a regular basis.

We'll use the information you provide below to investigate and respond to your query.

First name: *

Please tell us your name.

Last Name: *

Please tell us your Last name."

Name of your property: *

Please provide the name of your property.

Number of your property: *

Please provide the number of your property.

Street name: *

Please provide the street name

Postal town: *

Please tell us which town you're in.

Post code: *

Please enter a valid UK Post Code e.g. AB1 1XY

Your contact phone number: *

Please provide your contact number.

The phone number where you would like broadband, if available:

What date do you move into the premises? (If you already live here please input today's date) *

Required Message

Your email: *

Please enter a valid email address e.g. you@youremail.com

Please tell us what your fibre broadband enquiry is about: *

Please select an option

Please provide us with details of your enquiry: *

Please provide details of your enquiry.

Write your comment within 1000 characters.

Do you live in an apartment or flat within a larger building? *

Please complete this required field

Have you run a fibre check to understand what is available at your property? To check for fibre click here.

Who is your broadband service provider?

Please provide details of your enquiry.

Have you already spoken to your provider regarding the availability of fibre broadband?

Submission failed due to server error. Please try again later

Broadband Types Explained

Where and when we're building

Ultrafast Full Fibre Broadband

GFast Fibre Broadband

Superfast Fibre Broadband

Standard Broadband

Digital Phone Lines

About Openreach

Awards and Accreditations

News and Events

Press and Media

Modern slavery statement

Phone and Broadband Problems

About Engineer Appointments

Scams or Crimes

Make a Complaint

Using this site

Cookies and Privacy

Terms and Conditions

Follow us

© Openreach Limited 2023