Availability Checker Enquiry

Please only use this form if you've already used our availability checker to get information about broadband in your area and you think that the information provided isn't accurate or is incorrect. 

If you've moved into a new build home and are having problems with your phone or broadband service please visit our broadband in new build homes page.

If you're having a problem with your broadband or phone, we won't be able to help you if you fill out this form. Please visit our Help and Support pages for more information.

If you’ve used our availability checker and can't see any results for your address this doesn't necessarily mean you won't be able to get fibre broadband. It's worth registering your interest with us, and we'll keep you informed on progress in your area, as we include more locations into our plans on a regular basis. 

We'll use the information you provide below to investigate and respond to your query.  

Please tell us your name.
Please tell us your Last name."
Please provide the name of your property.
Please provide the number of your property.
Please provide the street name
Please tell us which town you're in.
Please enter a valid UK Post Code e.g. AB1 1XY
Please provide your contact number.
Required Message
Please enter a valid email address e.g. you@youremail.com
Please select an option
Please provide details of your enquiry.

Write your comment within 1000 characters.

Please complete this required field

Have you run a fibre check to understand what is available at your property? To check for fibre click here.

Please provide details of your enquiry.

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