If you have signed up, you should get a welcome email from: no-reply@info.openreach.co.uk

If your address is shown as “available”

Congrats! You can order Full Fibre broadband. You’ll need to contact a broadband provider to do it.
If you've already contacted a broadband provider and could not place an order, then fill in this form.
 

If your address is shown as “Build planned between now and date”

This means that while you’re not currently able to order Full Fibre, your address is in our build plans. The best thing to do is to register your interest – this tells us you’d like Full Fibre so we can keep you informed as the build progresses and let you know as soon as it’s available to order.
 

If your address is shown as not available

This means that, unfortunately, your address isn’t in our build plans at the moment. It’s important to remember that our build plans change all the time. Just because your address isn’t in our plans now, doesn’t mean it won’t be in the future. The best thing to do is to register your interest – this tells us you’d like Full Fibre so we can keep you posted and let you know if our build plans change.

A Fibre Community Partnership is how we offer Full Fibre broadband to areas which aren't part of our current rollout plans. We work with the local community to arrange a customised installation plan - whether it's installing new fibre for the first time, or upgrading existing connections.
 

Find out more about Fibre Community Partnerships

Our fibre checker is continuously updated and refreshed to ensure the data is the most accurate possible. However, there are rare occasions when the data is incorrect or missing. If your home or business address is missing or you believe the result you're being shown is incorrect, then you can submit a request to investigate and resolve the issue.

We’re working as quickly as we can. We have announced an ambitious plan to deliver Full Fibre broadband to 25 million homes and businesses by 2026 and we’re not stopping there. We intend to keep building after that - to as many as 30 million premises by the end of the decade – assuming the conditions for investment are still supportive.

FTTP is known as Fibre to the Premises and is also known as Fibre to the Home and Full Fibre. This type of connection does away with traditional copper wires completely. Every part of the journey from our exchange to your home or business is made from weatherproof fibre optic cable.

FTTC stands for Fibre to the Cabinet and combines both copper and fibre cables into one network. Fibre optic cable connects our exchange to the cabinet in your street, and traditional copper cable continues the connection from there to your home or business.

To find out more about the difference, please read our blog here.