I’m the Senior Engineering Area Manager for London and also support field work across the South of England. I work on building and improving our network, and this includes critical national infrastructure for organisations like the emergency services and the NHS.
Since COVID-19 everything has changed for us.
Our work is now solely focused on critical national infrastructure to make sure we keep communications running for essential workers working: the NHS, police, supermarkets, banks, armed services, factories – all of the organisations that have been given key worker status.
Health and Safety is my number one concern right now. Making sure we’re keeping our people and the public safe is our absolute priority. We need to understand and implement Government advice and make sure everyone sticks to it completely.
We’ve recently worked alongside the NHS, BT Enterprise and Excel Centers to deliver essential links for the NHS Nightingale hospitals – it felt like when we did the Olympics, with everyone pulling together for the common goal. The goal being to connect hospitals to each other and provide ultrafast WiFi for hospital staff to do things like operate some equipment and update records. We’re also here 24/7 to ensure hospital networks are maintained.
It was extremely humbling and also an eye-opener seeing first-hand how they set up an ICU – it really hit me like a ton of bricks, made this pandemic very real.
My office-based work is now done from home, in my ‘shed’ at the bottom of our garden. It’s a pretty flash shed admittedly!
I’m finding it hard to strike a balance between work and home life and have found myself seeing less of my family over the last few weeks. I know others will be struggling with this balance so there’s a few of us working on how we can support our people’s mental health and wellbeing during this difficult time.
We’re also supporting each other in doing things like dropping off food parcels and other essentials for colleagues who have needed to self-isolate.
Senior Engineering Area Manager, London