We'll be moving from the traditional analogue phone network, known as the Public Switched Telephone Network, or PSTN, to newer digital technologies by December 2025.
The newer digital technologies will allow you to make your calls over the internet, using Voice over Internet Protocol, or VoIP. You won’t need to change your telephone number and most phones will work with the new technology.
For more information, read our FAQs below.
How will we do this?
Upgrading the network
You might notice our engineers working nearby. Don't worry, you don't need to do anything at this point.
Contact from your CP
Once your area has been upgraded, your Communication Provider will be in contact to tell you about the options available.
What happens next?
After the upgrade, you may need a new broadband router and phone handset, that is compatible with making calls using VoIP. Your CP will be able to advise you.