Life as an engineer
Engineering in detail
What do engineers do?
Our engineers are the backbone of our business. They’re responsible for building our network. They also install and maintain broadband for residential or commercial customers on behalf of various phone and broadband providers.
Every day is different
This isn’t an office job. So you’ll never be tied to one location. Instead you’ll be on the road, in your van and out in the fresh air. On Monday you might find yourself out in the countryside working up a telegraph pole. On Wednesday you could be working in one of our telephone exchanges. Then on Friday you might be at a customer’s home getting them connected to faster broadband.
What we’re looking for
Our engineers come from all walks of life. So if you have the ability to connect with people, and you like getting stuck in and fixing problems, an engineering career could be a great fit for you.
Don’t be put off because you haven’t done anything like this before. We have world-class training which will give you all the skills you’ll need.
All we ask is that you’re physically fit, have a full driving licence (with no more than six points), and that you’re willing to go the extra mile for the customer. You don’t need any formal qualifications, but you must have a basic level of maths and English – we’ll check this during the application process, and give you a colour vision test.
A team of people backing you up
Although you’ll be doing some of your work alone (like repairing street cabinets), this is a customer-focused role. You’ll often be interacting with people and getting together with your team. And there will always be someone available at the end of the phone – like your manager and team mates, and other Openreach teams who are there to help.
Your working hours
Our engineers work 37.5 hours a week. That’s usually four or five days a week between Monday and Saturday. And once you’ve got some experience under your belt, there should be opportunities for overtime.
How much could you earn?
The starting salary for one of our engineers is £21,523. If you’re based in London or the Scottish Islands you’ll also get these extra allowances:
- for London: an extra £3,380 a year (if you’re in inner London) or £1,670 (for outer London)
- for working offshore on the outer Scottish Islands: £1,431.
After you’ve been with us a year
The basic salary goes up to £25,394 (plus the allowances mentioned above). You’ll also get a 10 per cent bonus for meeting your targets.
On top of your salary
As part of the Openreach team you’ll get 22 days’ holiday (with bank holidays on top), a pension plan, and lots of free and discounted products and services (like free broadband, BT TV and BT Sport).