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The best broadband in the UK.

Salisbury is the first entire city in the UK to gain access to our new, future-proof Fibre-to-the-Premises (FTTP) broadband technology.

Use our fibre checker above in to view the available service providers in your area. 

 

Why Full Fibre to the Premises?

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More reliable than copper

For families in Salisbury, a Full Fibre connection means streaming, downloading and working from home on multiple devices, all at once, without buffering or interruptions.

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Drive economic recovery

Potential £4.3bn economic boost to South West economy if fully fibred. Businesses in Salisbury can successfully compete in markets all over the UK, and around the world. 

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Better for the environment

Better connectivity enables more people to work from home. Fibring up the whole of the UK could save 300 million commuting trips - reducing carbon emissions by 360,000 tonnes.

Full Fibre in Salisbury

Our engineers have completed the fastest city-wide network build in the UK - making ’Full Fibre’  broadband available to more than 20,000 homes and businesses in just under 12-months, starting in March last year and finishing in March 2020.

“There has never been a better time than now to upgrade to a Full Fibre broadband service. This new digital platform can help the UK’s economy to bounce back more quickly from the Coronavirus pandemic and that can start right here in Salisbury. A full recovery from the pandemic is likely to be measured in years rather than months, but there’s strong evidence that points to Full Fibre broadband being able to turbo-charge that process.”

Clive Selley
Chief Executive of Openreach

Image of Clive Selley and John Glen by Salisbury Cathedral

Clive Selley and John Glen MP by Salisbury Cathedral

Hear from local businesses

Openreach|Poppy's Picnic|Award winning Wiltshire pet food company
Poppy's Picnic
Award winning Wiltshire pet food company
Openreach|British Shoe Company|Family run shoe making company
British Shoe Company
Family run shoe making company
Openreach|Blueflame Digital|Interactive software
Blueflame Digital
Interactive software

One year in Salisbury

Salisbury is now the first city in the UK to have complete access to Openreach’s Full Fibre broadband infrastructure, where we’ve cut out the cabinet to deliver lightspeed broadband direct to your door.

Full Fibre is also known as Fibre to the premises (FTTP). You can read more about our latest technology here.

Our engineers were the first in the world to use innovative solutions in order to build sensitively in one of the UK’s most historic cities, providing access to our ultrafast network, while maintaining the integrity of historic areas and buildings.

We have worked with local authorities, Salisbury Business Improvement District, Salisbury Cathedral and Highways Authorities to deliver for the community in Salisbury. 

The digital upgrade

We’re modernising our phone and broadband services across the UK. We’re moving from our existing analogue and copper technologies to faster, more reliable, Full Fibre broadband.

Full Fibre is more than just faster speeds, It's future-proofed, which means it has plenty of extra capacity to support our ever-growing demand for data hungry services and applications.

Our traditional copper network is being replaced by Full Fibre, which provides greater speed, resilience and reliability, that homes and businesses can rely on for decades to come.

By December 2025 the traditional analogue phone network, known as the Public Switched Telephone Network (PSTN), will be replaced by newer digital technologies.  While this change  won’t be obvious for most people, there are some important differences in the way telephone calls will be made, which you'll need to be aware of.

FAQs

  • Our Salibury infographic shows what it took to bring Full Fibre broadband to the city and how it will benefit the UK.

  • For most people switching to digital services should be straightforward and you will continue to receive your current service, or what you know as a traditional phone service, but it will be using the fibre network instead of the traditional copper network

    If you don’t have broadband, your service provider (the company who you buy your service from, e.g. Talk Talk, Sky or BT), will provide you with a hub or router which will allow calls to be made over the new technology. You may need to connect your phone differently by plugging it directly into your hub or router, rather than the socket on the wall, but your service provider will be in touch to let you know.

    If you have anything connected to your phone line, like an analogue phone, care alarm, smoke or security alarm, you will need to check with your provider whether the product will work over the new technology. There has been work between industries and most modern devices should be compatible, but you can check by speaking to the company you got it from. 

  • As part of the roll out of a new, more reliable fibre network in the UK, Openreach announced plans to replace the traditional copper network in 2025. Salisbury and Mildenhall were chosen as the first locations in the UK to benefit from the upgrade to an ultrafast network and trials started in January 2020. As the trials progress, Openreach will stop selling copper products in readiness to move to full fibre.  This will happen in Salisbury in December 2020.

    In September 2023 Openreach will stop selling copper products nationally as part of a nationwide migration to the new network. By December 2025 the switchover to a full fibre network will mean that copper products are gradually retired and withdrawn.

  • You don’t need to do anything yet. Your service provider will be in touch if you will need to do anything in the future.

    We are working with all service providers, government departments, Ofcom, equipment manufacturers and any key business users that rely on our network to make sure that we upgrade the network safely, smoothly and without disruption to service. 

  • People are demanding faster and more reliable broadband connectivity and we're busy rolling out a new, faster, more reliable digital broadband network across the UK.

    This new network will be able to support new digital services that will eventually replace the old analogue phone network or PSTN (public switched telephone network).

  • If your superfast broadband is delivered over a traditional copper line then you will be able to upgrade to a full fibre connection, speak to your service provider (such as Talk Talk, Sky or BT) to find out more. If you have ultrafast broadband, it is highly unlikely that you will need to make any changes, but you can check with your service provider if you have any questions.

Full Fibre turbocharging the UK

The UK’s fibre future is within reach. Together we can create a more connected, productive and competitive economy. Read about the benefits that Full Fibre could bring to the UK.