His typical day sees him up telegraph poles, working on broadband cabinets and visiting customers to provide phone and broadband services and carrying out repairs.
He said: “I previously worked in the information communications and technology sector for two years. One day an Openreach engineer arrived to fix my home broadband. I liked what he did and after he’d gone I immediately went online to apply for an engineering job with Openreach. I’m really glad I did, as I love the job and the change of career is one of the best things I’ve done."
“I was really impressed by the training facilities when I arrived. Being able to have hands-on practice of being up telegraph poles and working on broadband cabinets is crucial, and that’s helped a lot. In my day-to-day work I’m never lacking support from fellow colleagues, coaches or managers, so when I’m out in the field I feel confident as a result.”
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