Contracts and policies
Registered for fibre installation?
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Your essential documents
If your construction plans change
We understand that even the best-laid plans sometimes have to change. But if you alter your site layout, increase or reduce the number of plots, or move any key dates (especially if you bring things forward), it could affect the work we do for you. So please tell us about any change – big or small – as soon as you can.
Talk to your field-based coordinator to let them know (we’ll have given you their details at the start of your project). They’ll be able to tell you if your changes will affect our work, and what we’ll do next to give you the service you need.