Help for property developers

Answers to common questions, including how to contact us    

Help and support for developers

We want to bring fibre broadband to more than four million homes by the end of March 2021, and fifteen million homes by the mid-2020s, if conditions are right. To help us do that, we want to build fibre to new residential or mixed residential/commercial sites. If you’re a developer, these guides, handbooks and links will give you the information you need to help you with your project.

  • Fibre for developers

    Openreach plans to connect four million homes to the fibre broadband network by the end of March 2021. Find out how to get your residential or commercial development connected.
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  • When things go wrong

    If you’re a property developer working with Openreach on a project and something goes wrong, we'll do our best to put it right. Find out how to contact us.
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  • Guides and handbooks

    Our downloadable guides and handbooks tell you everything you need to know about installing Openreach fibre and copper equipment at your new development.
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Further information

  • How to self-install Openreach equipment

    Watch our video for step-by-step instructions on how to install Openreach’s fibre to the premises (FTTP) equipment.
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  • Obtaining wayleaves

    Find out what wayleaves are, and who to contact if you need help with one. You can also find answers to questions if we have a wayleave agreement set up with you.
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  • Registering your site

    Find out how to register your housing development with Openreach to get broadband infrastructure installed, including details and plans you need to give us.
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