Help for property developers

Answers to common questions,

including how to contact us

Help and support for developers

We made Full Fibre broadband available to more than eight million homes by mid-July 2022,and want to reach 25 million homes by December 2026, if conditions are right. To help us do that, we want to build fibre to new residential or mixed residential/commercial sites. If you’re a developer, these guides, handbooks and links will give you the information you need to help you with your project.

When things go wrong

If you’re a property developer working with Openreach on a project and something goes wrong, we'll do our best to put it right. Find out how to contact us.
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Ultrafast Full Fibre broadband for developers

Register your development with Openreach and let your buyers choose from more than 650 Communications Providers providing services over our network.
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Guides and handbooks

Our downloadable guides and handbooks tell you everything you need to know about installing Openreach fibre and copper equipment at your new development.
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Further information

How to self-install Openreach equipment

Watch our video for step-by-step instructions on how to install Openreach’s fibre to the premises (FTTP) equipment.
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Obtaining wayleaves

Find out what wayleaves are, who to contact if you need help with one and answers to questions if we have a wayleave agreement set up with you.
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Registering your site

Find out how to register your housing development with Openreach to get broadband infrastructure installed, including details and plans you need to give us.
Read more »

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