Help for business owners

If you're a business owner or tenant, you might need help with your broadband, phone line, or engineer visits. While Openreach builds and maintains the network, you'll need to contact your service provider directly for most issues.

Help with Ethernet services for businesses

Get help with common business services, or browse all support options below.

Help with broadband and telephone

Problems with your connection, speeds, or phone line?

Help with engineer visits and appointments

Need to book, reschedule, or prepare for an engineer visit?

Help with Openreach equipment

Questions about Openreach equipment?

Report an issue with Openreach equipment affecting your business premises, including damaged infrastructure, equipment that's obstructed, or requests to move equipment on your site.

Help with Full Fibre for business premises

Want to know about upgrading to full fibre or where it's available at your business premises?

Other support and information for businesses