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Help for Landlords

If you're a landlord, you might need help with connectivity, phone lines, or Full Fibre in your rental properties. While Openreach builds and maintains the network, your tenants will need to contact their service provider directly for most issues.

Are you sure it's Openreach you need?

Let's direct you to all the service providers on our network.

View all of our service providers

Help with rental properties

Questions about connections in your rental properties?

Help with Ethernet services for businesses

Get help with common business services or browse all support options below.

Help with engineer visits at my property

Engineer access needed for your properties?

Help with Openreach equipment

Questions about Openreach equipment in your rental properties?

 

Get help with Openreach equipment at your rental property. You can report damage, let us know if equipment is blocked, or request to move equipment on your property.

Help with Full Fibre

Want to know about upgrading properties to Full Fibre or when it's available?