Openreach creates 300 new jobs in the West Midlands after a record year for hiring women engineers
Openreach today announced it will create and fill more than 300 more jobs across the West Midlands during 2022 – including around 230 apprenticeships – as it continues to invest billions of pounds into its UK broadband network, people and training.
The new recruits will be based across Shropshire, Staffordshire, Warwickshire, West Midlands and Worcestershire working to build and connect customers to the company’s ultrafast, ultra-reliable full fibre broadband network.
The mammoth build is on track to reach 25 million UK homes and businesses by December 2026 including hundreds of thousands in the West Midlands. The hiring spree - 4,000 new jobs are being created across the UK - is part of the largest recruitment drive in Openreach’s history and will also help deliver further improvements in customer satisfaction, which is at a record high.
Openreach employs the UK’s largest team of telecoms engineers and professionals, and has committed to building a more diverse and inclusive team in an industry that’s traditionally been very white, male dominated. Last year, the company attracted 600 women into trainee engineering roles – more than double the previous year. The boost was thanks partly to employing language experts to transform its job adverts and descriptions, making them gender neutral.
Clive Selley, CEO, Openreach, said: “Openreach is a people business first and foremost, so I’m proud that we’re continuing to invest heavily in our people, having hired and trained more than 8,000 new engineers over the last two years. We’re rightly recognised as one of the best big companies to work for in the UK, and we’re determined to stay that way, so we’ve been building state of the art training schools all over the country where we can teach people the skills and techniques they need for long, exciting and rewarding careers in engineering.
“We want to reflect the communities we serve and give opportunities to people from all backgrounds, so I’m encouraged that we’ve recruited more women and minority groups this year compared to last year, but we’ve got much more to do in an industry that hasn’t been very diverse historically.
“These new recruits will play a crucial role as we continue to improve services for our customers and build the biggest and best broadband network in the UK, covering millions of rural and urban homes.”
The new roles offer a very competitive starting salary and long-term career prospects, but candidates don’t need any formal qualifications to apply. All you need is a driving license, a strong work ethic, great customer service skills and an enthusiasm to work outdoors – Openreach will give you all the equipment and training you need to do the rest. Click here for a full list of employee benefits.
Alongside its recruitment drive, Openreach has committed to represent ONS measured levels of ethnic diversity3 across the UK and is aiming for at least 20 percent of its trainee engineer recruits to be women this year, with 50 percent of its external hires into management also to be women by 2025. You can read more about the company’s commitments to Diversity and Inclusion here.
Openreach also plans to retrain more than 3,000 of its existing engineers during the next year – changing their focus from fixing older, copper-based technologies to installing and maintaining faster, more reliable fibre connections.
More than 3,200 Openreach people already live and work across the West Midlands. Openreach’s full fibre broadband rollout has already reached more than 600,000 local homes and businesses. Just last month (January), a further 159,000 were added to the build programme.
 Openreach is on track to deliver all 30 Ofcom-mandated quality of service standards, having delivered a best ever Q3 for ‘on time repair’ and ‘on time provision’ measures. 91% of customers surveyed score Openreach 8 or more out of 10 for customer satisfaction.
 The new trainee apprenticeship roles come with a starting salary of £21,845 and recruits can be earning up to £28,353 following 12 months of specialist training to achieve an NVQ level 2, in one of Openreach’s world class training centres.
3 Openreach has set ethnic minority representation targets for all management, talent entry and team member recruitment in both desk and field roles on a regional basis, so we reflect the local population (data defined by the ONS). As a minimum we will match regional ethnic minority representation in all our recruitment and share these outcomes on a regular basis.