Report graffiti or vandalism on Openreach equipment
If you see graffiti or vandalism on Openreach equipment such as cabinets or poles, please report it so we can arrange to clean or repair it.
To report graffiti or vandalised Openreach equipment
- Click on the chat icon on the bottom right corner of the screen
- Choose “Damage, Health & Safety” from the menu
- Choose “Graffiti or vandalised Openreach equipment” from the menu
- You will then be asked to fill in your (name, telephone and email)
- Then you will be passed to a live agent to whom you can make the report
Identifying Openreach equipment
If you’re unsure whether the equipment belongs to Openreach, you can check our equipment identification guide before making a report.
Our damage teams cannot help if you:
- Have a question about your broadband or telephone bill
- Have a problem with your service, such as a fault or slow broadband speeds
- Have a query about an engineer visit
- Want to order phone or broadband, or upgrade to Full Fibre
The Openreach damage team cannot help you with any of these problems nor can they transfer you to any teams who can. Please contact your broadband or telephone service provider for any assistance with these problems.
Frequently asked questions
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