How to locate our network infrastructure for building or street works
If you’re planning or building a new development, doing roadworks or working on a regeneration project, you might come across some of our network infrastructure or equipment (like telephone poles or street cabinets).
It’s important that you work safely with this – damaging it could cause delays to your job and mean you have to pay for repairs. So it’s a good idea to check what’s on your site before you start working.
How to check if there’s Openreach equipment on your site
Fill in this form to ask us for a map of our network before you start digging. You’ll have to pay for it – we’ll give you the cost once we get your form. When you’ve paid we’ll send you the map, either by email or post, within 10 working days.
Need some help?
If you’ve got any questions, just email us.
Our Maps by email service is the quickest way to find the rough location of our equipment before you start any work. It’s an online mapping system and is available 24 hours a day, seven days a week. It’s best for areas that are smaller than 500m² (if your location’s bigger than this, email us for help).
You can have as many user IDs as you want, and add new ones whenever you need to (IDs are unique though, so please don’t share them).
What it costs
You’ll need to pay an annual charge. We’ll tell you how much after we get your registration form.
Got a question or need some help?
Send us an email.
We can visit your site to locate and check our equipment. We’ll also give you free help and guidance on how to deal with it. We call this Click before you dig.
How to arrange a Click before you dig site visit
- for sites in England, Scotland and Wales: fill in this form and email it to us
- for sites in Northern Ireland: email us the details.