Fibre Checker | Full Fibre Broadband information

Broadband that's ready for anything

Our fastest connection yet

At 1 Gbps, it’s up to 10 times faster than the average home broadband connection. That means faster game downloads, better quality video calls and higher resolution movie streaming.

Use more devices at once

You can use a lot more devices at once without experiencing slowdown – so more people can get online at once.

Even if you and the rest of your household are making video calls, streaming box sets or gaming online, all at the same time - you won’t experience stuttering, buffering or dropouts.

Say goodbye to slowdown

Enjoy Ultrafast broadband speeds even at the busiest times. We’ve built Ultrafast Full Fibre to be less affected by peak time congestion - so you can enjoy your Saturday night blockbuster in 4K without the dreaded buffering screen.

Future-proof

Ultrafast Full Fibre broadband will service your needs for decades to come. As fibre optic technology evolves, you'll already have everything that you need in your property to get the benefits - upgrade or downgrade your speed without ever needing an engineer to visit your home.

Digital Phone line as standard

With an Ultrafast Full Fibre broadband package, we'll also upgrade your phone line - moving you away from the analogue telephone network that we're switching off in 2025 to a brand new digital phone line that uses the same technology as WhatsApp, Microsoft Teams, Zoom and Skype to make phone calls.

The largest selection of service providers in the UK

Our broadband network is ‘open’ - so you’re never tied down to one service provider. Over 650 service providers use our network, including Sky, BT, Vodafone, TalkTalk, Zen, and Plusnet, so you can always choose the broadband package that suits you best.

Broadband that's ready for anything

Excited young woman playing online game with headsets.

Our fastest and most reliable connection yet

Full Fibre is the UK's most reliable broadband technology, so you’ll see a lot less buffering and slowdown at busier times.*

Use more devices at once

You can use a lot more devices at once without experiencing slowdown – so more people can get online at once.

Even if you and the rest of your household are making video calls, streaming box sets or gaming online, all at the same time - you won’t experience stuttering, buffering or dropouts.

The largest selection of service providers in the UK

Excited little girl experiencing virtual reality at home whilst eating popcorn

Say goodbye to slowdown

Enjoy Full Fibre broadband speeds even at the busiest times. We’ve built Full Fibre to be less affected by peak time congestion - so you can enjoy your Saturday night blockbuster in 4K without the dreaded buffering screen.

Future-proof

Full Fibre broadband will service your needs for decades to come. As fibre optic technology evolves, you'll already have everything that you need in your property to get the benefits - upgrade or downgrade your speed without ever needing an engineer to visit your home.

Digital Phone line as standard

With an Full Fibre broadband package, we'll also upgrade your phone line - moving you away from the analogue telephone network that we're switching off by 31st January 2027 to a brand new digital phone line that uses the same technology as WhatsApp, Microsoft Teams, Zoom and Skype to make phone calls.

Phoneline options you get with Full Fibre Broadband

Digital phone line

A digital phone line uses your fibre broadband connection instead of the copper telephone network. It means that your phone calls will be made using the same technology as when you use WhatsApp, Microsoft Teams, Zoom, and Skype. Because it’s digital, you’ll be able to use your landline while you’re on the go and may have access to cheaper calls and premium features, like Anonymous Call Barring and Call Divert.

No phone line

You can order without a phone line but you’ll need to check with your chosen service provider to make sure they offer this option.

What happens once you order?

How we’ll install your Full Fibre

When you get Full Fibre, you’re upgrading your property for life. This is the one-and-only installation you’ll ever need – if broadband is ten times faster five years from now, you’ll be able to upgrade your speed without any fuss.

To get you set up, we’ll need to send an engineer round so they can connect a Full Fibre cable directly to your home or business. Watch our Full Fibre video and find exactly what you can expect on the day – from what we’ll need to do to connect you, to what you can do to get ready for our visit.

Video transcript & sign language videos

Watch this video with British sign language

Watch this video with Irish sign language

Get Full Fibre ready with Openreach
Hi, I'm Leanne. I'm an Openreach engineer, and in this video, we'll be chatting you through what to expect on the day of your install.

Our best broadband yet
As part of the UK’s digital switchover, we’re replacing copper phone lines with cutting-edge Full Fibre Broadband, the UK's most reliable broadband technology. That means you'll see a lot less buffering and slowdown at busier times. Imagine lightning-fast downloads, streaming and a connection you can truly count on. Whether you're working from home, gaming or catching up on that must-see boxset. And, if you rely on your phone line to operate your intruder alarm or you have a health pendant or wrist alarm, just reach out to your service provider to make your transition smooth and worry free.

Keeping you informed before your installation
When you first sign up to ultra-fast Full Fibre Broadband, your service provider will have agreed a date with you for your installation. You should then have received further communications from your provider or Openreach, confirming your appointment. If you need to change your appointment date, follow the guidance provided in the communications you’ve received, and you can book a new date that works for you. Now, let's meet one of my Openreach engineer colleagues, who will show you how easy it is to prepare for your installation and what they expect on the big day.

What to expect during your Full Fibre installation
Hi, I'm Brian, and I'm an Openreach engineer, and I'm here to help you get ready to receive your ultra-fast Full Fibre broadband.

Customer Requirements
Before we come over and do the installation, make sure there is someone over 18 present, and get your landlord’s permission if you're renting. Also, you should have a think about where you want your router inside. It's got to be near a double power socket and a location best suited for WiFi coverage. We definitely wouldn't suggest a dark cupboard under the stairs.

What happens on the day?
On the day our engineer will ring you in advance of your appointment to let you know when we'll arrive. On arrival, the engineer will chat you through a potential route that the fibre cable will take in order to get you into service.

Assessment and most suitable route
The engineer will agree with you on where a hole should be drilled to bring the fibre optic cable in. We might need to drill a couple of holes outside just for our ladder safety. We will repair these holes and clean up after ourselves, so you'd never know we'd been there. If required, our engineer will ask you to sign a permission to work form to ensure you give consent if the engineer is required to carry out any digging or drilling.

Installing fibre from overhead or underground
We'll run the fibre optic cable from a nearby pole or underground to a small junction box on an external wall. In a small number of instances, the work required may be more complex, and we may need to arrange to come back on another day to complete the work.

Working inside your property
When the engineer has completed the external work, they will require access inside the premises to fit the internals. An ONT (Optical Network Terminal) is a white box that connects the fibre optic cable, providing access to the Full Fibre network in your property. The wall mounted unit and the router will need to be close. Remember earlier, when we said it needs to be near a double socket? This is why.

Demonstrating your new service
Once it's all set up, the engineer will connect your main device to the new router and make sure everything's working smoothly. You're now part of the Openreach Full Fibre Broadband club, where you and your entire family can surf the web like a pro, stream all the music you want, or catch up on that box set in 4K - all at the same time.

Thank you for watching. For more information, please visit openreach.com

*UK’s most reliable broadband technology: Ofcom UK Home Broadband Performance report September 2023.