Zeroing In - A New Video Series from Openreach

Zeroing In is a new video series from Openreach, hosted by Abby Chicken, our Head of Sustainability. In each episode, Abby sits down with sustainability leaders from across our customers, suppliers, and partners to explore how they’re tackling the climate crisis-through bold ideas, tough conversations and real collaboration.

As the telecoms sector works to cut carbon and build a greener digital future, these conversations take an honest look at what’s working, what’s hard, and where we go next.

It’s about shared learning, candid dialogue, and finding new ways to make progress together.

Whether you’re a sustainability leader or just getting started, Zeroing In brings fresh perspectives and real stories from across the industry to inspire action and spark ideas.

Watch the latest episode below.

Episode 1: BT Business, Sarwar Khan

In the first episode of Zeroing In, Abby Chicken meets Sarwar Khan, Sustainability Director at BT Business, for a candid conversation about what climate leadership looks like in telecoms today.

From navigating complex supply chains to setting ambitious net zero targets, Sarwar shares insights from BT Business’s sustainability journey, the lessons learned along the way and the power of collaboration in driving meaningful change.

He also reflects on how working with Openreach supports BT Business customers and what’s next on the road to a more sustainable, connected future.

Episode 2: Vodafone Three's Sustainability Journey with George Barrett

In this episode of Zeroing In, Openreach’s Head of Sustainability, Abby Chicken, sits down with George Barrett, Senior Sustainability Manager at Vodafone Three, to explore their sustainability journey and what’s next on the agenda.

George shares insights on the Vodafone–Three merger, how growing customer demand for data shapes sustainability strategies, and why collaboration is key to driving progress. He also offers practical advice for those just starting out on their own sustainability journey.

Keep Exploring

Find out more about how Openreach is driving sustainability across our business on our Sustainability page.