Zeroing In - A New Video Series from Openreach 

Zeroing In is a new video series from Openreach, hosted by Abby Chicken, our Head of Sustainability. In each episode, Abby sits down with sustainability leaders from across our customers, suppliers, and partners to explore how they’re tackling the climate crisis-through bold ideas, tough conversations and real collaboration.

As the telecoms sector works to cut carbon and build a greener digital future, these conversations take an honest look at what’s working, what’s hard, and where we go next.

It’s about shared learning, candid dialogue, and finding new ways to make progress together.

Whether you’re a sustainability leader or just getting started, Zeroing In brings fresh perspectives and real stories from across the industry to inspire action and spark ideas.

Watch the latest episode below.

Episode 1: BT Business, Sarwar Khan

In the first episode of Zeroing In, Abby Chicken meets Sarwar Khan, Sustainability Director at BT Business, for a candid conversation about what climate leadership looks like in telecoms today.

From navigating complex supply chains to setting ambitious net zero targets, Sarwar shares insights from BT Business’s sustainability journey, the lessons learned along the way and the power of collaboration in driving meaningful change.

He also reflects on how working with Openreach supports BT Business customers and what’s next on the road to a more sustainable, connected future.