We're building Ultrafast Full Fibre broadband across the UK

It's 10x faster, 5x more reliable, and ready for anything

Find out about Ultrafast and the speeds you could get

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Openreach gets involved in Pride

We asked some of our colleagues why it’s important for Openreach to take part in Pride events.

Discover Openreach at Pride

Be ready for anything with Ultrafast Full Fibre broadband

The next generation of internet. Surf, shop, play, teach, talk, work and watch to your heart's content without skipping a beat or slowing down.

Find out more about Ultrafast and the speeds you could get

Making the switch to digital phone lines

Copper wires and analogue signals have served our nation for over a century. We're upgrading everyone to digital phone lines by 2025. Don't get left behind, act now.

Find out more about digital phone lines

Who we are and what we do

Let's take a look at who we are, what we do, and what we don't do

We're network builders

We build and maintain the UK’s largest broadband network. This includes managing the copper phone line network and rolling out cutting-edge full fibre broadband to 25 million homes and businesses across the country by 2026 - that's one every 12 seconds.

Discover Openreach and what we do

We supply network services

When it comes to broadband (as well as TV and phone packages), there’s the network that carries the data and then there’s the broadband and TV bundles that you order for your home. We supply network services to more than 690 service providers, for example Sky, BT, Vodafone, and TalkTalk, who use them to bring broadband packages to you.

We install and repair the network

Because we supply the network, we’re in charge of installing and repairing the network, on behalf of the service providers. We’ll build the physical connections that bring broadband into your home, while your service provider will supply the broadband package.

We’re not a service provider

We don’t supply the packages that allow you to use broadband, watch TV, or make phone calls. If you have an issue with your broadband service, you’ll need to contact your service provider. If there’s a problem with the network – for example physical damage to the cabinet or a telegraph pole – then you should contact us.