Openreach portal - CBTs

A quick tour of the interface

Using the left-and navigation pane and the product catalogue

Where is the pricing information?

Where are the business process models?

Where are the B2B XML definitions?

Personalising the Portal

Using the search facility


A quick tour of the interface

Most pages on the Openreach Portal follow a standard layout. This CBT takes you on a tour of the common user interface components and regions that you'll become familiar with as you use the Portal. 

A quick tour of the interface


Using the left-and navigation pane and the product catalogue

The new Products Catalogue contains a wealth of information and a comprehensive set of documentation for every product. This information is structured in a consistent way, regardless of product. But not everyone needs to see all of this information all of the time - for example, if you're in a technical role then you probably don't need to see the business documents (and vice-versa). So the new Products Catalogue allows you to easily switch between a Business View, a Process view, and a Technical View. Browsing the new Products Catalogue is easy using the powerful Left-hand Navigation pane. This CBT shows you how. 

Using the left-and navigation pane and the product catalogue


Where is the pricing information?

The pricing information is now stored within the Products Catalogue and is available within the Business View. This CBT shows you how to access the Pricing information.

Where is the pricing information?


Where are the business process models?

The new Products Catalogue now contains comprehensive business process documentation, including the full business process diagrams in interactive form. This CBT shows you how to access this rich information within the Process View.

Where are the business process models?


Where are the B2B XML definitions?

In the Technical View of the new Products Catalogue, you can access the full B2B XML definitions documentation. This CBT shows you how.

Where are the B2B XML definitions?


Personalising the Portal

It's worth taking a few minutes to personalise the Portal to suit your own particular needs. This is really easy to do. This CBT shows you how to configure your preferred settings for the My View route into the Products Catalogue, how to define your own favourite pages in the My Favourites list, and how to request tools to appear in your My Tools list.

Personalising the Portal


Using the search facility

The Portal has a built-in search engine, which is extremely powerful and flexible but it is also very simple to use. This CBT shows you some common ways that you can use the Search facility.

Using the search facility


Openreach portal changes