Our performance

How we're doing

Find out how we’re doing

Our mission is to connect homes and businesses to the world. Because now, more than ever, the internet is an essential part of modern life. That means it’s vital we have a sound digital infrastructure in place. And while we’re proud to have already brought high speed broadband to almost all the UK, we have more plans for our nation’s digital future. We want to make sure you can see what these are, and how we’re progressing.

Take a look at our performance facts and figures. You can see the scale of our work and how we’re doing against some of our most important targets and ambitions.

We also have our mandatory regulated key performance indicators (KPIs). These are quality of service standards we measure ourselves against to track our performance. We publish them every three months, so you can always see how we’re doing.

You can also read our annual report.


Image of van overlooking Weymouth bay

Protecting the environment

We're cutting our vehicles' emissions and looking into switching to electric and alternative fuels.