The essential guide to WLR3

You will have seen and heard that WLR2 is being withdrawn in 2011 but some of you may still be wondering what you need to do to start enjoying the benefits of WLR3. In other words, wouldn’t it be good to have an ‘everything you need to know about adopting WLR3’ guide?

Well, this booklet entitled ‘Getting the most from moving to WLR3’ covers everything from WLR2 withdrawal to WLR3 customer adoption in an easy-to-digest format and all in one place.

In the guide you will find clear details covering -

1. How Openreach, the EMP and WLR3 were born from the spirit of equivalence and fairness
2. The approach to the design of WLR3
3. Comparisons between WLR2 and WLR3
4. Features and benefits of WLR3
5. How service improvements mean that WLR3 is performing better than WLR2
6. New ways of winning business with WLR3
7. How we are phasing out WLR2, when the key dates are and what you need to do
8. How to use existing collateral like our WLR3 website, The Real Deal guide and your S&RM to build your business case for WLR3
9. Where to find more information
10. A simple overview to product establishment

WLR3 case study

 Key WLR3 Benefits found in the case study;

• Account managers, who have responsibility for line ordering and fulfilment, are 2-3 hours more efficient each week
• Account managers have more confidence in the products
• WLR3 provides a real-time view for improved customer service
• Provision of non-standard lines and single invoices benefits customers
• Better able to manage the time engineers spend on site