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Ethernet Backhaul Direct is available at 1Gbit/s bandwidth (EBD1000).
Introduction
This service will operate between a Communications Provider's (CP) Point of Presence (PoP) located in a designated Openreach Access Serving Node (ASN) in a BT Exchange (using CoLocation, NetLocate or BT Locate accommodation), and a CP's core network PoP located in either the designated Openreach Handover Point (OHP) or in the CP's own site, accessed using a Bulk Transport Link or alternative transport solution provided by the CP.
See also Suppliers Information Note (SIN) 480 (www.sinet.bt.com).
Ethernet Backhaul Direct
Product information
| Type | Name | Size | Issue date |
|---|---|---|---|
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EBD Product handbook
Issue 4 |
500 K | 01/03/2010 |
|
|
BES to EBD migration customer guide
Issue 1 |
933 K | 15/08/2008 |
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Ethernet (and LLU) EMP Access Guide
This link will take you to the Strategic (EMP) Systems Information page where a guide on how to get access to the EMP user portal, including Siebel is available. |
6 K | 16/06/2009 |
Ordering and Repair information
Ethernet Backhaul Direct circuit orders should be placed using the latest Customer Requirements Form. The list of eligible sites and CRF are available from the Ethernet secure webpage. Click here to view instructions on how to request access to this area.
Please also refer to the product handbook for information on the Advance Order Management Process (AOMP).
| Type | Name | Size | Issue date |
|---|---|---|---|
|
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Forecasting Manual
Issue 13 |
80 K | 01/04/2009 |
|
Forecast Submission Form
Issue 13 |
154 K | 01/04/2009 |
|
|
Ethernet (and LLU) EMP Access Guide
This link will take you to the Strategic (EMP) Systems Information page where a guide on how to get access to the EMP user portal, including Siebel, is available. |
6 K | 16/06/2009 |
|
Openreach EMP Portal User Guide (T2R)
Openreach EMP Portal User Guide for creating and managing Trouble reports for ONBS, EBD, EBD Local, EAD and EAD Multiport |
2.4 M | 12/08/2009 |
Billing Information
| Type | Name | Size | Issue date |
|---|---|---|---|
|
|
Billing Manual
Issue 9 |
242 K | 01/04/2009 |
|
Billing Reference Dispute Letter
Refer to the Billing Manual |
34 K | 05/12/2008 |
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|
Generic Bill Back-up Guidance Document
Issue 3. This document describes changes made to the Generic Bill Back-up file and details entries for invoices from January 2010 onwards. |
1.7 M | 14/12/2009 |
Customer Service Plan
| Type | Name | Size | Issue date |
|---|---|---|---|
|
|
Customer Service Plan
Issue 12 |
326 K | 14/12/2009 |
Site availability and ASN to OHP mapping
Ethernet Backhaul Direct services are available from a number of ASN locations across the UK. A secure list of sites where EBD is available from and those anticipated to be available in a rolling time period is available from the Ethernet secure webpage. The list also shows the parent OHP(s) that each ASN is designated to.
Please note that the information provided in this list is subject to change as the Openreach network evolves. The list will be updated periodically to reflect changes to the planned rollout. Please ensure that you refer to the latest version of this list before placing an EBD order.
Contract Information
Contractual information for this product is included in the Connectivity Services contract. Schedule 2 refers.
