Ethernet Access Direct

Introduction

EAD will supersede many of the traditional access and backhaul service products currently used by Communications Providers such as the prevailing 10 Mbit/s, 100 Mbit/s and 1000 Mbit/s Wholesale Extension Services (WES), Wholesale End To End Ethernet Service (WEES) and Backhaul Extension Services (BES).

The EAD product handbook contains detailed information and the options available. SIN 492 (available from www.sinet.bt.com ) provides further technical information.

EAD Try Before You Buy Offer (TBYBO)

Until 28th December 2009, Communications Providers will be able to take advantage of a new EAD circuit free of rental for 90 days.
The EAD Try Before You Buy Offer (TBYBO) will allow Communications Providers to conduct continuity testing with their End Users, test the Service with their own network requirements and promote awareness of the Service available from Openreach.

Some of the features of the TBYBO are as follows:

• Up to 90 calendar days free rental for the new TBYBO Service during the TBYBO Period.
• Available on any launched EAD product.
• One TBYBO Service is available per CP.
• The Service may be retained following the TBYBO period.
• A Connection Charge will initially be payable in accordance with the Openreach Price List.
• Where the EAD Service is not retained beyond the end of the TBYBO period, then any connection charge will be refunded.
• Any End User Site or CP Site nominated for inclusion in the TBYBO must be served by existing Openreach access fibre infrastructure.

EAD circuit nominations for TBYBO will be accepted from 29th September 2009 until 28th December 2009 (close of business). An EAD order for TBYBO is placed in the same way as any other EAD order, adding in the order notes that this order is your nominated TBYBO order.

Full details of this promotional offer are provided in the Supplemental Terms which are offered in conjunction with the Ethernet Access Direct contract.

Ethernet Connection Offer incentive scheme for EAD (Metro)

Product information

Information about the Ethernet Access Direct services is available from the product handbook below. Further product information is available in SIN492 available from www.sinet.bt.com (link opens new window).

Ordering and Repair information

Ethernet Access Direct circuit orders should be placed using the eCo Order system or via the Openreach Business to Business (B2B) electronic gateway. The B2B gateway enables Communication Providers (CPs) to place their EAD orders via an electronic interface. In order to make use of this facility CPs should use the SOX files produced by Openreach to generate the XML messages that communicate with the B2B gateway.

The use of the EAD Customer Requirement Forms (CRFs) will be supported only if the eCo Order or B2B system is not in service.Please ensure that the latest version of each CRF is used when placing an order.

Note that macros are used within the CRF and must be enabled to allow the forms to work properly.

Forecasts

Regular volume forecasts are important as they will enable Openreach to adequately resource forthcoming order volumes and provide Openreach's suppliers with advance notification of orders.

Billing Information

Aggregation Node Site dataset

The Aggregation Node Site dataset document, available below, has the intent of advising customers of the BT sites that are not available for direct connection using Ethernet Access Direct (EAD) under the Connectivity Services contract . These sites are grouped into defined Aggregation Nodes as listed in Ofcom's Business Connectivity Market Review final statement. For the avoidance of doubt, no connectivity is permittable between any BT site listed in one Aggregation Node with any BT site listed in another Aggregation Node. Connectivity between any two BT sites listed within a single Aggregation Node is allowable. For further Openreach Handover Point (OHP) site details cross reference should be made with Dataset 8 available from the Ethernet Secure area.

Ethernet Customer Service Plan

Contract Information

Contract information for this product is included in the Connectivity Services contract. Schedule 2 refers.