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EAD is a next generation network compatible service designed to complement Openreach's Ethernet Backhaul Direct (EBD) and Bulk Transport Link (BTL) products already offered within the Connectivity Services portfolio.
Introduction
EAD will supersede many of the traditional access and backhaul service products currently used by Communications Providers such as the prevailing 10 Mbit/s, 100 Mbit/s and 1000 Mbit/s Wholesale Extension Services (WES), Wholesale End To End Ethernet Service (WEES) and Backhaul Extension Services (BES).
The EAD product handbook contains detailed information and the options available. SIN 492 (available from www.sinet.bt.com ) provides further technical information.
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Spotlight on EAD
Slides shown at the "Spotlight on EAD" event held at the Stansted Network Demonstration Centre on 27th October 2009. |
1.6 M | 30/10/2009 |
Product information
Information about the Ethernet Access Direct services is available from the product handbook below. Further product information is available in SIN492 available from www.sinet.bt.com (link opens new window).
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EAD product handbook
Issue 5 |
663 K | 20/07/2010 |
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Customer Handbook Information Note (CHIN)
This CHIN shows changes to the EAD handbook that will come into effect on 23rd September 2010. |
48 K | 25/08/2010 |
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HMG Assurance for Ethernet Access Direct (EAD)
The Openreach EAD product has been independently evaluated by a CTAS company, and technically evaluated by CESG, against the Security Procedure: Telecommunication Systems & Services (Issue 1.0, July 2009) and meets the requirements for certification. |
75 K | 08/06/2010 |
EAD Modify
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EAD Modify: Bandwidth Upgrade
Slidepack providing an overview of the planned Bandwidth Upgrade option |
1.4 M | 12/08/2010 |
Ordering and Repair information
Ethernet Access Direct circuit orders should be placed using the eCo Order system or via the Openreach Business to Business (B2B) electronic gateway. The B2B gateway enables Communication Providers (CPs) to place their EAD orders via an electronic interface. In order to make use of this facility CPs should use the SOX files produced by Openreach to generate the XML messages that communicate with the B2B gateway.
The use of the EAD Customer Requirement Forms (CRFs) will be supported only if the eCo Order or B2B system is not in service.Please ensure that the latest version of each CRF is used when placing an order.
Note that macros are used within the CRF and must be enabled to allow the forms to work properly.
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eCo Business to Business (B2B) interface
SOX files for EAD 10, EAD 100, EAD 1000 and EAD 1000ER. Issue 2 |
1 K | 15/06/2009 |
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EAD Customer Requirements Form
Issue 2. Effective until 22nd September 2010. |
415 K | 15/06/2009 |
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EAD Customer Requirements Form
Issue 3. Effective from 23rd September 2010. This version includes EAD Upgrades. |
427 K | 25/08/2010 |
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EMP Systems Information
This link will take you to the EMP Systems Information page where a guide on how to get access to the EMP user portal, including Siebel, is available. |
8 K | 01/07/2010 |
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Openreach EMP Portal User Guide (T2R)
This link will take you to the EMP Systems Information page where a guide for creating and managing Trouble reports for ONBS, EBD and EAD is available. |
8 K | 12/08/2009 |
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EAD Test & Diagnostics
This link will take you to the EMP Systems Information page where Screenshots of Test & Diagnostics for EAD: Alarm Status check, Loopback, Fault Tracking, Testing is available. |
8 K | 23/12/2009 |
Forecasts
Regular volume forecasts are important as they will enable Openreach to adequately resource forthcoming order volumes and provide Openreach's suppliers with advance notification of orders.
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Forecasting Manual
Issue 13 |
80 K | 01/04/2009 |
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Forecast Submission Form
Issue 15. Use this form to supply forecast circuit volume information. |
871 K | 25/08/2010 |
Billing Information
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Billing Manual
Issue 9 |
242 K | 01/04/2009 |
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Billing Reference Dispute Letter
Refer to the Billing Manual |
34 K | 04/12/2008 |
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Generic Bill Back-up Guidance Document
Issue 3. This document describes changes made to the Generic Bill Back-up file and details entries for invoices from January 2010 onwards. |
1.7 M | 14/12/2009 |
Aggregation Node Site dataset
The Aggregation Node Site dataset document, available below, has the intent of advising customers of the BT sites that are not available for direct connection using Ethernet Access Direct (EAD) under the Connectivity Services contract . These sites are grouped into defined Aggregation Nodes as listed in Ofcom's Business Connectivity Market Review final statement. For the avoidance of doubt, no connectivity is permittable between any BT site listed in one Aggregation Node with any BT site listed in another Aggregation Node. Connectivity between any two BT sites listed within a single Aggregation Node is allowable. For further Openreach Handover Point (OHP) site details cross reference should be made with Dataset 8 available from the Ethernet Secure area.
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Aggregation Node Site dataset (Dataset 52)
Issue 1. |
61 K | 25/03/2009 |
Ethernet Customer Service Plan
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Customer Service Plan
Issue 13 |
258 K | 23/03/2010 |
Contract Information
Contract information for this product is included in the Connectivity Services contract. Schedule 2 refers.
