Skip to page contents
Openreach


Novations and Name Changes

These services are used to assist in the transfer of product contracts between legal entities (transferring customers and assets) and in the change of a company's registered name and address (updating Openreach systems).

Novations and Name Changes

Openreach is committed to working with communications providers to facilitate business change scenarios such as mergers and acquisitions, sale or corporate re-branding. The novations and name changes services have been designed to that intent. Novations are available for LLU, WLR2 and several Ethernet product contracts. Name changes are available only for WLR2. Other products and contracts are planned to be made available for Novations and Name changes in the future.

 

Downloads

Novations

The Novations Customer Guide details the scope and conditions associated with the novation service and should be consulted first. Communication Providers wishing to request a novation should complete the Novation Requirements Form and send it to their Openreach Commercial Business Manager. Also included below are examples of the legal documents that will be needed as part of a novation.
Type NameSize Issue date
Novations Customer Guide

Issue 7

192 K 22/12/2009
Example of Letter of Authority

Issue 2

70 K 14/03/2008
Example of Novation Agreement

Issue 2

127 K 17/04/2009
Novations requirements form

Issue 4

122 K 22/12/2009
LLU Asset List Template

Issue 1

50 K 01/03/2008
Ethernet Asset list template

Issue 1

46 K 24/04/2008

Name and Address Changes

The Name and Address Change Customer Guide details the scope and conditions associated with the service and should be consulted first. Communication Providers wishing to request a name or address change should complete the Name Change Requirements Form and send it to their Openreach Commercial Business Manager.

Type NameSize Issue date
Name and Address Change Customer Guide

Issue 6

151 K 22/12/2009
Name change requirements form

Issue 6

173 K 08/05/2009