The Openreach new sites team is here to offer help and advice on how to connect your project to our network. The following pages contain all the information and documentation you'll need to build and install the Openreach network, covering every stage of your development from the initial planning to the completed site.
Download our comprehensive guide to telecommunications infrastructure and installation, including step-by-step instructions for planning and carrying out work.
If you're designing a development and you need help understanding the rules that determine where our network should go, consult our handy online planning guide.
On-site worker policy
Make sure you give your customers the best possible telecommunications facilities by following our national quality standard for new Openreach-enabled developments.
Payment policies and HBF agreements
If you're carrying out work on behalf of Openreach, you'll need to fill out this downloadable contract and follow our invoice payment procedures.
Download detailed diagrams containing all the information and construction details you'll need to lay duct, build jointing chambers and provide cables into and in the property.
If you require phone lines for you construction site office you'll need to order these through your communications provider as soon as possible.