About Openreach

Openreach is responsible for the first mile of the UK access network - the copper wires and fibre connecting homes and businesses to their local telephone exchanges. Our customers are the 537 communications providers who rely on the Openreach to deliver the telephone, internet, data and TV services the homes and businesses that buy from them. We work on the behalf of communications providers when we visit their customer's homes and businesses to carry out installations or repair work. In addition to maintaining the existing network, we are pumping £2.5 billion into that network to bring fibre-based superfast broadband to two-thirds of the UK. All of which is provided to our customers on equivalent terms and conditions.

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