Openreach logo
Skip to Content
  • Sitemap
  • New user?
  • Login
Advanced search >
  • Home
  • My Openreach
  • Products
  • Solutions
  • Network
  • New customers
  • Updates
  • Help & Support
  • About us
  • Contact us
  • Home arrow next
  • Contact us arrow next
  • Tell us something arrow next
  • Tell us something about our people
  • Subscribe to this feed
  • RSS Settings
  • Email this to a colleague
  • Print this page
Having broadband or phone line problems?
Tell us something
  • Tell us something about our peopleExpand
  • Tell us something about our networkExpand
Find out something
  • DiggingExpand
  • Relocations and demolitionsExpand
  • Job opportunities with OpenreachExpand
  • Other enquiriesExpand
Connecting your development
  • Documentation and informationExpand
    • Builders guide
  • Got a detailed plan?Expand
  • On site helpExpand
Customer Network Solutions
Customer establishment
Wayleaves
  • Useful information and contactsExpand
  • Wayleaves FAQsExpand

Tell us something about our people


You can tell us something good about our people, or something not so good about them. You can be certain that we'll pass on praise where it's due and thoroughly investigate any complaints you raise. You should also know that we treat all complaints in the strictest confidence.


I want to praise:

  • An Openreach engineer for the work they've done, special assistance given or kindness shown.

I want to report:

  • Dangerous driving by an Openreach employee
  • Damage to my property caused by an Openreach employee
  • Unsafe working practices conducted by Openreach or their contractor
  • Mess or damage caused by an Openreach employee (e.g. due to holes drilled in interior walls, muddy boot marks on carpets, or damaged furniture and floors)
  • Rude, unhelpful or unsavoury behaviour displayed by an Openreach employee

Information about

  • Connecting your development
  • Altering our network
  • Avoiding network damage
  • Permissions and wayleaves
  • Reporting damage or vandalism

Tell us who you are

  • Communications providers
  • Property developers
  • People at home and at work
  • Architects and consultants
  • Highways and utilities
  • Local authorities
  • Landowners and landlords
  • Self-build and conversions
  • Accessibility |
  • Privacy  |
  • Terms and conditions |
  • Disclaimer |
  • Glossary
 

© British Telecommunications plc 2013. All rights reserved.