Environment and society

Corporate Social Responsibility (CSR) encourages organisations like Openreach to use their core competencies to make a significant contribution to the communities in which they operate.

BT Group, as a whole, aims to be at the heart of a society that is communications and information-rich - and in which everyone, has access to the benefits of improved communications. Openreach seek to support the BT Group strategy through:

 Sustainable economic growth

• Enabling the spread of Broadband infrastructure through delivery of reliable products and services.
• Developing portal/web capability.
• Ensuring a level playing field / fair competition though equivalent behaviour.
  

Tackling climate change / environmental degradation

• Ensuring responsible environmental management of fleet & buildings.
• Enabling travel substitution via teleworking, teleconferencing.
• Improving efficiencies in time allocation /reduced mileage through patch management.
• Utilising environmentally friendly energy where possible.

 More inclusive society

• Promoting diversity in recruitment - recruit the best people for the job.
• Helping develop skills for individual societal inclusion.
• Participating in key government initiatives, e.g. apprenticeship programmes.
• Driving continual improvement in the network so Communications Providers can deliver better products and services to end users.
• Supporting young people in the UK to develop the skills necessary to communicate effectively and with confidence.